Terms of Service

Willowmist provides wellness-focused game development services and Central European market entry guidance. Our services include but are not limited to:

• • Wellness and health-focused game development consultation and implementation
• • Session length optimization for healthy gaming experiences
• • Central European market entry strategy and guidance
• • Game design consulting with player wellbeing focus
• • Development partnership for ethical gaming experiences

Specific service details, deliverables, timelines, and pricing are outlined in individual project agreements or service contracts separate from these general terms.

To access and use our services:

• 1. No Registration Required: You can browse our website and contact us without creating an account. Registration is only required if explicitly stated for specific services.
• 2. Accurate Information: You agree to provide truthful and accurate information when communicating with us or engaging our services.
• 3. Technical Requirements: You are responsible for maintaining the internet connection and equipment necessary to access our website.
• 4. Age Requirement: Our services are intended for individuals and businesses. If you represent a company, you confirm you have authority to bind that entity to these terms.

Payment terms for our services are specified in individual project agreements or proposals. General principles include:

• • Pricing: Service prices are quoted in USD and may vary based on project scope, duration, and specific requirements
• • Payment Schedule: Payment terms, including deposits and milestone payments, are outlined in project agreements
• • Late Payments: Late payments may incur additional fees and may result in suspension of services
• • Refunds: Refund policies are addressed in individual service agreements and vary by service type

We take confidentiality seriously and understand that you may share sensitive information with us during our engagement. We commit to:

• • Maintain confidentiality of all proprietary information shared during our work together
• • Use confidential information only for the purpose of providing services to you
• • Implement reasonable security measures to protect your information
• • Not disclose confidential information to third parties without your consent

For projects requiring enhanced confidentiality protections, separate non-disclosure agreements may be executed.

To the fullest extent permitted by law:

• • Willowmist shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services
• • Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim
• • We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control
• • Results from our services depend on various factors beyond our control, and we make no guarantees of specific outcomes

Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we make no warranties or representations regarding:

• • The accuracy, completeness, or reliability of information on our website
• • Uninterrupted or error-free operation of our website or services
• • Specific results or outcomes from using our services
• • Compatibility with your specific systems or requirements

We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by applicable law.

We reserve the right to terminate or suspend your access to our website or services at any time, without prior notice, for:

• • Violation of these Terms of Service
• • Engaging in prohibited activities or harmful behavior
• • Non-payment for services rendered
• • Any other reason at our sole discretion

Termination of ongoing service engagements is governed by individual project agreements.

These Terms of Service are governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law provisions.

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Budapest, Hungary. However, we may seek injunctive or other equitable relief in any jurisdiction to protect our intellectual property rights.

We believe in resolving disputes amicably and efficiently. If you have a concern or dispute:

• 1. Contact Us First: Reach out to us at info@willow-mist.com to discuss the issue. Many concerns can be resolved through direct communication.
• 2. Good Faith Negotiation: We will work with you in good faith to find a mutually acceptable resolution.
• 3. Mediation: If direct negotiation doesn't resolve the issue, we may agree to mediation before pursuing legal action.

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while maintaining its intended purpose.

These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Willowmist regarding your use of our website and services. They supersede any prior agreements or understandings, whether written or oral.

We may update these Terms of Service from time to time. When we make changes, we will:

• • Update the "Last Updated" date below
• • Post the revised terms on our website
• • Notify active clients of significant changes that may affect ongoing projects

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Last updated: November 28, 2025

If you have questions or concerns about these Terms of Service, please contact us: