Privacy Policy

Willowmist

Ráday utca 18
1092 Budapest
Hungary

Phone:+36203520437
Email: info@willow-mist.com

Our Commitment to Your Privacy

At Willowmist, we understand that your privacy matters. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.

We are committed to being transparent about our data practices and giving you control over your personal information. We only collect data that helps us provide better services to you, and we handle it with care and respect.

This policy applies to all information collected through our website at willow-mist.com and any related services or communications.

Information We Collect

Information You Provide Directly

When you interact with our website, you may choose to provide us with certain information, including:

  • Name and contact details when you fill out our contact forms
  • Email address for communications and project inquiries
  • Project details and requirements you share with us
  • Any other information you voluntarily submit through our forms or communications

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information:

  • Browser type and version, operating system, and device information
  • IP address and general location information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source that brought you to our site

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and understand user behavior. For detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for several purposes that help us provide and improve our services:

  • Communication: To respond to your inquiries, send requested information, and maintain ongoing correspondence about potential or active projects
  • Service Delivery: To provide game development services, market entry guidance, and related consulting
  • Website Improvement: To analyze how visitors use our site and identify areas for enhancement
  • Analytics: To understand user behavior, preferences, and demographics to better serve our audience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraud, unauthorized access, and other security threats

Legal Basis for Processing Your Data

Under GDPR and applicable data protection laws, we process your personal data based on:

  • Consent: When you provide explicit permission for us to process your data for specific purposes
  • Contract Performance: When processing is necessary to fulfill our services to you
  • Legitimate Interests: When we have a legitimate business interest that doesn't override your rights and freedoms
  • Legal Obligations: When we must process data to comply with legal requirements

How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information only in these limited circumstances:

  • Service Providers: With trusted third-party companies that help us operate our website and provide services, such as hosting providers and analytics services
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business
  • With Your Consent: When you explicitly agree to share your information with specific third parties

All third parties we work with are required to maintain appropriate security measures and use your information only as directed by us.

How We Protect Your Information

We take data security seriously and implement reasonable measures to protect your personal information:

  • Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
  • Access Controls: Limited access to personal data, restricted to authorized personnel who need it for their work
  • Regular Updates: Keeping our systems and software updated with the latest security patches
  • Monitoring: Regular security assessments and monitoring for potential threats

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you promptly of any breaches that may affect your data.

How Long We Keep Your Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form submissions are kept for up to two years unless you request earlier deletion
  • Analytics data is typically retained for 14 months
  • Project-related communications are kept for the duration of the project plus three years for legal purposes
  • Cookie data follows retention periods specified in our Cookie Policy

Your Privacy Rights

You have several rights regarding your personal information under GDPR and other privacy laws:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Ask us to correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal data under certain circumstances
  • Data Portability: Receive your data in a structured, commonly used format
  • Object: Object to processing of your personal data for certain purposes
  • Withdraw Consent: Withdraw previously given consent at any time
  • Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at info@willow-mist.com . We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

International Data Transfers

We are based in Hungary and primarily serve clients in Central Europe. If you access our website from outside the European Economic Area, your information may be transferred to and processed in Hungary. We ensure appropriate safeguards are in place for any international data transfers in compliance with GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:

  • Posting a notice on our website homepage
  • Updating the "Last Updated" date at the bottom of this policy
  • Sending you an email notification if we have your contact information

We encourage you to review this policy periodically to stay informed about how we protect your information.

Last updated: November 28, 2025

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Willowmist

Ráday utca 18
1092 Budapest
Hungary

Email: info@willow-mist.com
Phone:+36203520437

We will respond to your inquiry as promptly as possible, typically within 30 days.